Frequently Asked Questions

CrystalVista Group Ltd is a UK-based acquisition and growth company focused exclusively on acquiring, operating, and scaling window cleaning and exterior maintenance businesses.

We combine industry expertise with a structured, ethical roll-up strategy to create the UK’s largest residential and commercial window cleaning group.

We acquire:

• Domestic window cleaning businesses
• Commercial window cleaning companies
• Mixed residential/commercial rounds
• Multi-van operations
• Small owner-operator rounds
• Regional cleaning businesses where window cleaning is a primary revenue stream

We consider businesses from £50,000 to £5 million+ turnover.

Yes — we welcome acquisitions that include:

• Staff teams
• Vans and equipment
• CRM systems
• Contracts (residential, commercial, government)
• Websites brand assets and local reputation

Our priority is continuity and growth, not disruption.

Most transactions complete in:

• 7–14 days for small rounds
• 4–8 weeks for larger businesses

This depends on the seller’s readiness and access to financial information.

We typically use:

• EBITDA multiples
• Route density
• Recurring revenue quality
• Staff and operational structure
• Longevity and customer retention

Our valuations usually fall between 2× and 3× EBITDA, depending on stability and scalability.

Yes — but our structure is flexible.

We offer combinations of:

• Upfront payment
• Deferred payments
• Guaranteed income streams
• Earn-outs (optional)

This often allows the seller to receive significantly more than a typical cash sale.

Yes.

Our model is built on maintaining and expanding the existing workforce.

We pride ourselves on keeping:

• Technicians
• Admins/office staff
• Managers
• Operational teams

Your people remain respected and secure.

No.

We ensure a smooth transition where:

• Routes stay the same
• Technicians stay the same
• No major changes happen overnight

Our handover process is designed to be completely seamless.

Typically:

• 1–3 years accounts (or best available financial data)
• Breakdown of domestic vs commercial
• Route maps / CRM overview
• Staff overview
• Asset list (vans/equipment)

We can make an initial offer without full accounts for smaller rounds.

Only a short handover period is required.

Sellers may choose to:

• Step away immediately, or
• Stay involved for a few months for a smooth transition

We adapt to whatever suits you.

Yes — even if you’re 6–24 months away.

Early conversations help:

• Maximise your exit value
• Improve handover planning
• Prepare clean financials
• Reduce tax impact
• Increase buyer competition

Many sellers contact us long before they are ready.

Yes — we always provide a Mutual Non-Disclosure Agreement before any sensitive information is shared.

No — we acquire:

• Sole-trader rounds
• Part-time rounds
• Split routes
• Multi-van businesses
• Large commercial operations

If it generates recurring revenue — we’re interested.

Simple.

Just contact us at:

📧 tim@crystalvista.co.uk

📞 07774 087691

We can provide a valuation, next steps, and an outline offer within 24–48 hours.

• We are industry specialists, not general brokers.
• We prioritise recurring revenue, staff retention, and long-term growth.
• We offer fair valuations without aggressive tactics.
• We create pension-like exit structures that reward the seller over time.
• We maintain the legacy of the business you built.